Salary estimates are based on 1 salaries submitted anonymously to Glassdoor by First Level Support employees. Employer name has been removed to protect anonymity. Years of experience has an effect on salary. Starting salaries in IT support range from £17,000 to £23,000. That is according to recruitment specialist Robert Half's 2020 Salary Guide, which claims that the number of new job roles is set to rise from 16 to 27 percent in 2020, as the fourth industrial revolution becomes a reality. In their late career (20 years and higher), employees earn an average total compensation of £33,000. How Are Businesses Really Treating Employees During COVID-19? Glassdoor will not work properly unless browser cookie support is enabled.Learn how to enable cookies. Technical support managers can earn over £40,000. Below are the most recent it support salary reports. Skills that pay less than market rate include Computer Hardware Technician. Income figures are intended as a guide only. Use the links below to learn more about each career stage. The national average salary for a IT Support is £24,989 in United Kingdom. The average salary for a Support Technician, Information Technology (IT) in United Kingdom is £20,157. Typical hours (a week) 35 to 40 a week. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Not enough reports to show salary distribution. Technical support is a service that supports users of technology products or services. You could work in an office, at a client's business or in a contact centre. How Are Businesses Really Treating Employees During COVID-19? Salary Tips; 10 UK Jobs Where You Can Earn More Than £65,000; The 25 Highest Paying Companies in the UK for 2019; 10 Highest Paying Entry-Level Jobs in the UK; How to Negotiate Your Salary; 5 Rules of Salary Negotiation; How to Ask for a Pay Rise; New On Glassdoor ; Here For You During COVID-19; Interviews. Install, update, and repair software on organization systems. How the salary history question affects pay equity. Track and monitor day-to-day performance of systems, and conduct analysis with the goal of improving performance. Mozilla sees 'collateral damage' in DOJ antitrust fight with Google, Warning: Multiple Windows 10 retirements ahead, 8 fast fixes for common Chrome OS problems. A mid-career Support Technician, Information Technology (IT) with 5-9 years of experience earns an average total compensation of £26,976 based on 47 salaries. Get a free, personalised salary estimate based on today's market, Is this helpful? As with the 2019 salary guide, the 2020 instalment continues to list the UK average salary ranges according to candidate percentiles. Click here if you'd like to let us know how we can improve the service. Visit PayScale to research support … You could take a college course in computing or IT support, like a: You could do an intermediate or advanced apprenticeship in IT support, or an infrastructure technician advanced apprenticeship. £35,000 Experienced. How much should a CIO, CTO, or CISO earn? The national average salary for a Level 1 IT Support is $47,387 in United States. The national average salary for a IT Support is £24,989 in United Kingdom. How much should an enterprise architect earn? Visit PayScale to research it support level 1 hourly pay by city, experience, skill, employer and more. The Find a job service can help you with your search for jobs and send alerts when new jobs become available. Salary. How Microsoft will end Office's perpetual licensing, Troubleshooting Windows 10 with Reliability Monitor. Take an assessment to learn more about your skills and the careers that might suit you. Average salary for 1st Line Support jobs. The national average salary for a IT Support Technician is $44,512 in United States. SKILLS ENHANCEMENT - ELECTRICAL SUPPORT SYSTEMS, Level 2 Computer Networking and Systems Support, Level 2 Certificate in ICT Systems Support, Level 3 Diploma in ICT Professional Competence, 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course, 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course, some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship, 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship, to be thorough and pay attention to detail, the ability to accept criticism and work well under pressure, the ability to use your judgement and make decisions, to be able to use a computer and the main software packages confidently, getting details from customers about their IT problems, tracking work in progress and recording issues and solutions, servicing equipment like printers, projectors and IT networks, setting up new equipment and upgrading existing systems, training people on new systems, face-to-face and online. An early career Support Technician, Information Technology (IT) with 1-4 years of experience earns an average …Read more, Support technicians in the information technology field are required to maintain the computers, network servers and phone technology in business settings. Help Desk Technician Tier 1: $35,000; PC Repair Technician: $37,000; Help Desk Technician Tier 2: $43,000; Help Desk Technician Tier 3: $52,000; End-User Support Specialist: $53,000; Desktop Support Specialist: $54,000; Technical Support Specialist: $59,000; Application Support Specialist: $63,000 You could get started as a trainee technician and do qualifications while you work. Filter by location to see First Level Support salaries in your area. So which roles will see the biggest increase? An early career Support Technician, Information Technology (IT) with 1-4 years of experience earns an average total compensation of £24,226 based on 92 salaries. The median salaries of UK Civil Servants, broken down by region and grade, as of 31 March 2019. We take a deep dive into what's impacting employee retention and what employees are looking for in their new role. Browse professional IT support courses and improve your career prospects with reed.co.uk, the UK’s #1 job site. Consulting First Year Associate salaries - 7 salaries reported, The TJX Companies, Inc. 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New research on who's asking for raises and who's getting them as well as advice on how to ensure you're getting the salary you deserve. Find your market worth with a report tailored to you, Skills in the same category as Help Desk / Desktop Support (Tier 1), ranked by salary. 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Salary and career advice to put you a step ahead. Chief information security officer (CISO): 2019: £135,750 - £193,750 / 2020: £141,000 – £200,000, 2019: £93,000 - £116,250 / 2020: £115,000 - £150,000, 2019: £66,000 - £85,250 / 2020: £75,500 - £95,000, 2019: £97,000 (50th percentile) - £135,750 (95th percentile) / 2020: £100,000 - £140,000, 2019: £116,000 - £132,000 / 2020: £122,000 - £140,000, 2019: £58,250 - £85,250 / 2020: £70,000 - £82,000, 2019: £69,750 - £93,000 / 2020: £71,750 - £95,750, 2019: £59,000 - £85,250 / 2020: £70,000 - £85,000, 2019: £54,250 (50th percentile) - £69,750 (95th percentile) / 2020: £75,250 - £105,250, 2019: £62,000 - £93,000 / 2020: £64,500 - £100,000, 2019: £35,000 - £54,250 / 2020: £39,500 - £55,000, 2019: £38,750 (50th percentile) - £54,250 (95th percentile) / 2020: £42,250 - £67,750, 2019: £27,250 - £35,000 / 2020: £35,000 - £57,500, 2019: £73,750 (50th percentile) - £97,000 (95th percentile) / 2020: £72,500 - £80,000, 2019: £70,500 - £77,500 / 2020: £58,000 - £85,000, 2019: £54,250 - £62,000 / 2020: £57,000 - £80,000, 2019: £38,750 - £54,250 / 2020: £40,000 - £56,000, 2019: £77,500 (50th percentile) - £116,250 (95th percentile) / 2020: £70,000 - £85,000, 2019: £31,000 - £42,750 / 2020: £35,000 - £45,000, 2019: £31,000 - £46,500 / 2020: £36,500 - £48,000, 2019: £35,000 - £42,750 / 2020: £42,000 - £50,000, 2019: £46,500 (50th percentile) - £54,250 (95th percentile) / 2020: £55,000 - £70,000, 2019: £42,750 - £50,500 / 2020: £55,000 - £70,000, 2019: £38,750 - £46,500 / 2020: £50,000 - £65,000, 2019: £35,000 (50th percentile) - £50,500 (95th percentile) / 2020: £48,000 - £60,000, 2019: £27,250 - £42,750 / 2020: £39,000 - £45,000, 2019: £25,500 - £38,750 / 2020: £40,000 - £50,000, 2019: £21,750 - £28,000 / 2020: £23,000 - £30,000, 2019: £66,000 (50th percentile) - £93,000 (95th percentile) / 2020: £68,000 - £85,000, 2019: £46,500 - £62,000 / 2020: £51,750 - £68,500, 2019: £42,750 - £58,250 / 2020: £44,000 - £60,000, 2019: £62,000 - £93,000 / 2020: £63,750 - £95,750, 2019: £42,750 (50th percentile) - £58,250 (95th percentile) / 2020: £60,500 - £82,000, 2019: £54,250 - £69,750 / 2020: £65,000 - £81,500.
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